1. Are you a manufacturer or a trading company?

A:Fujian Oralgarden Technology Co., Ltd. is a high-tech enterprise integrating R&D, production and sales.

2. What's your price? 

A:It is related to functionality, packing, quality，accessoriesand after-sales services. But we intend to provide our customers with excellent quality products at affordable cost. For more detailed information, don't hesitate to reach out our support team （Email：salesmanager@oralgarden.com）.

3. What product does your factory produce?

A:We mainly specialize in development and manufacture kinds of garden and indoor watering timer，water flow meter , water leak alarm and so on.We have rich experience in the development and production of smart watering timer， we can provide functional programming design, ID design, structure design, color box design and other service.In addition, we can open new mold and customized service according to customers' market needs.

4. Do you accept ODM&OEM ?

A:Yes, we accept ODM&OEM . We have structural design department, hardware design department, software design department, focusing on the field of water valve control, with senior experience in the development of water valve control.We can provide functional programming design, ID design, structure design, color box design and other service according to customer’s requirements.

5. Do you have a MOQ? 

A:Yes,we have different MOQ according to the different products , or adjust according to the overall order quantity. If you have other questions, don’t worry,please email us, we can provide you with the best solution.

6. Can you provide related Certification?

A:Yes, we can provide certificate files if you need them. Currently, all our products can meet UK and US market standards and licensed by CE, ROHS, FCC, REACH, IP, etc.  

7. How long is your lead time?

A:The lead time is about 35-45 days. It depends on your requirements.

8. How about the shipping fees?

A:We supply express delivery, Air transport, sea shipment to the port, door to door service. We will professionally compare sea freight for the customers to choose. For large quantities of orders, sea freight is the best choice. Please tell me the products and quantity you need, so that we can provide you with the most affordable shipping plan.

9. What payment terms do you accept?

 A:T/T, Western Union, Paypal are available.

10. How to solve the quality problem?

A:Before the order is produced, we will research the specific needs and requirements of the customer and will execute the order according to the demand from the beginning. Samples will also be sent to customers to confirm quality.
 We will strictly inspect the products during the production process. Therefore, the quality of the product is guaranteed. Of course, if the product you receive does not meet your requirements, we will actively cooperate, replace or compensate. 

Honesty, responsible attitude, and thoughtfulness are our constant commitments.

If you are interested in how we inspect the products, please contact us, we are glad to share this.

11. Do you have a customized service?

A:Yes, we can provide customized service according to customer needs.
We have a lot of successful customized project cases, please contact me to learn more details. 

12. If I can't find the product I want on your website, what should I do?

A:Our website is still being updated, so the product list is not comprehensive.Please let me know the products you need, and I will give you more info.

13.Can I be your distributor?

A:Yes, we are very glad to cooperate with customers all over the world.

14. Where is your company's address?

A:Our factory is located in the Fuzhou Fujian Province, China.

15.How can I contact you?

A:You can send us an email at any time to ask any questions, we will reply to you in the shortest possible time.

Email:marketing@oralgarden.com/SalesManager@oralgarden. com
Phone: 0086-18046024065/0086-13905028072